Course Information

Introduction

Effective team communication is the foundation of successful collaboration, efficient decision-making, and high-performing organisations. When team members communicate clearly and consistently, projects move faster, misunderstandings decrease, and trust grows. Conversely, poor communication leads to duplicated effort, missed deadlines, reduced productivity, and lower employee engagement.
This five-day course provides practical communication techniques that teams can apply immediately in the workplace. Participants will learn how to exchange information clearly, conduct productive meetings, provide constructive feedback, manage disagreements professionally, and establish communication routines that improve accountability and collaboration. Through interactive exercises, team discussions, role plays, and real workplace scenarios, participants will develop habits that strengthen teamwork and create measurable improvements in daily performance.

Objectives

Develop clear and consistent communication practices that improve collaboration and reduce misunderstandings within teams.
Apply structured communication techniques for meetings, task coordination, and information sharing.
Give and receive constructive feedback that strengthens relationships, accountability, and continuous improvement.
Resolve communication barriers and workplace conflicts using practical, solution-focused approaches.
Establish team communication routines, templates, and action plans that improve productivity and support long-term team performance.

Who Should Attend?

Team leaders and supervisors responsible for daily team coordination.
Project managers working with cross-functional or multidisciplinary teams.
Department managers seeking to improve collaboration and team performance.
Human resources professionals supporting employee engagement and teamwork.
Employees working in collaborative environments where effective communication is essential.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.